Last updated: March 2025

1.www.spinoloco.com

1.1 www.spinoloco.com is owned and operated by Medial N.V. (hereinafter “Spinoloco”, “We”, “Us”, “Our”, “Ourselves” interchangeably), a company with head office at Landhuis Zuikertuin at Zuikertuintje weg z/n, Curaçao.

1.2 Spinoloco is licensed and regulated by the Curacao Gaming Control Board (GCB) with Licence Number: OGL/2023/115/0092 issued on 01/07/2024.

1.3 Payment processing is handled by Our wholly owned subsidiary, Chitien Limited, a Cypriot entity with company registration number HE421174.

2.1 By registering on www.spinoloco.com (the “Website”), said person (hereinafter “You”, “Your”, “Yourself” or “User”, “Player”, “Customer” interchangeably) enter into an agreement with Us, and You agree to be bound by (i) these Terms and Conditions; (ii) our Privacy Policy; (iii) our Cookies Policy; (iv) the rules applicable to our betting or gaming products as further referenced in these Terms and Conditions (“Terms and Conditions” or “Agreement”), and You are deemed to have accepted and understood all the terms.

2.2 By registering on Spinoloco You confirm that you have read these Terms and Conditions in its entirety carefully and You fully understand its content. If You have any doubts as to Your rights and obligations resulting from the acceptance of this Agreement, please consult a legal advisor in Your jurisdiction before further using the Website(s) and accessing its content. If You do not accept the terms of this Agreement, do not use, visit or access any part (including, but not limited to, sub-domains, source code and/or website APIs, whether visible or not) of the Website.

2.3 Upon Your acceptance, please note that the Agreement constitutes a legally binding agreement between You and Ourselves. These Terms and Conditions come into force as soon as you complete the registration process, which includes checking the box accepting these Terms and Conditions and successfully creating an account. By using any part of the Website following account creation, You agree to these Terms and Conditions applying to the use of the Website.

2.4 We are entitled to make amendments to these Terms and Conditions at any time and without advanced notice. It shall be Your sole responsibility to check for any amendments, updates and/or modifications. Your continued use of the Website after any such amendment to the Terms and Conditions will be deemed as your acceptance and agreement to be bound by such amendments, updates and/or modifications.

2.5 These Terms and Conditions shall prevail in the event of any conflict between the terms of this Terms and Conditions and of any of the Game rules or other documents referred to in this Terms and Conditions.

2.6 These Terms and Conditions may be published in several languages for informational purposes and ease of access by Players. The English version is the only legal basis of the relationship between Yourself and Us and in the case of any discrepancy with respect to a translation of any kind, the English version of these Terms and Conditions shall prevail.

2.7 Reference to "Games" refers to any Casino, Live Casino, Card games that are or will be made available on the Website. We reserve the right to add and remove Games from the Website at our discretion.

Registration

3.1 In order for You to be able to place bets on the Website, You must first personally register an account with Us Account

3.2 For a person to be registered as a player with Us and use the Website, that person must submit an application for registration through the Website. The application for the opening of the Account must be submitted personally, and will require You to provide a set of personal information, namely e-mail, full name, date of birth, residential address, cell phone number, Account password and other information requested in the registration form.

3.3 We may take steps to verify the accuracy of the information You provide on the registration form. Although You cannot change this data, there are cases where You can request that the data be changed if it contains an obvious mistake by contacting the customer support at [email protected] or Live Chat.

3.4 Where the information stipulated in 3.2 above is not provided and/or is not deemed to be complete, accurate or up-to-date at any point in time, We reserve the right to suspend Your Account registration or maintenance and treat any subsequent potentially accepted deposits to Your Account as invalid (and any winnings arising from such deposits as void). Where Your Account is suspended, You will be informed accordingly.

3.5 All registration applicants must be 18 years old or over. We reserve the right to ask for proof of age from any Player and suspend their Account until satisfactory documentation is provided. We take Our responsibilities in respect of under age and responsible gambling very seriously.

3.6 We will not accept registration from individuals:

a. Under 18 years old or under the legal age of majority or gambling in their jurisdiction;

b. Residing in jurisdictions from where it is illegal or gambling is not permitted. It is the User's responsibility to ensure that their use of the Website is lawful and whether the services available on the Website are legal in the country where You reside;

c. Provide misleading information or try to pass by third parties;

d. Who are employees of Spinoloco or of Our operating or affiliated entities;

e. Who have access to the technical systems of the Games;

f. if you are subject to any self-imposed or third-party-imposed prohibition on gambling by any regulatory or judicial authority. Violation of this rule will result in the permanent closure of the account, which will be considered fraudulent. Any winnings will be void, and only the amount of the deposit currently in the account will be refunded.

3.7 We reserve the right to refuse any application for an Account, at Our sole discretion.

Prohibited Jurisdictions

3.8 You are not allowed to register an Account and use Our services if You are a resident of Aruba, Bonaire, France, Iran, Iraq, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse Users from any other countries over and above the aforementioned jurisdictions at Our own discretion.

3.9 For the avoidance of doubt, the foregoing restrictions on engaging in real-money play from Prohibited Jurisdictions applies equally to residents and citizens of other nations while located in a Prohibited Jurisdiction. Any attempt to circumvent the restrictions on play by any persons located in a Prohibited Jurisdiction, will constitute a breach of these Terms and Conditions.

3.10 An attempt at circumvention includes, but is not limited to, manipulating the information used by Us to identify Your location and providing Us with false or misleading information regarding Your location or place of residence. The attempt to manipulate Your real location through the use of VPN, proxy, or similar services or through the provision of incorrect or misleading information about Your place of residence, with the intent to circumvent geo-blocking or jurisdiction restrictions, constitutes a breach of these Terms and Conditions.

Know Your Customer

3.11 You represent and warrant that any information provided by You on Your application form is true, updated and correct and You will immediately notify Us of any changes to this information.

3.12 We reserve the right, at any time, to ask for any KYC documentation We deem necessary to determine the identity and location of a Player. We reserve the right to restrict access to the Website, payment or withdrawal of winnings until identity is sufficiently determined, or for any other reason in Our sole discretion.

3.13 On registration, You must provide the following KYC documents:

a. National Identification Document or passport;

b. proof of address such as valid bank statement, electricity Bill or water bill in a clear picture format or PDF format, not older than 3 months;

c. proof of ownership of all payment methods used to deposit, up to the time You make Your first withdrawal request, as well as proof of ownership of all new payment methods used to deposit between withdrawal requests.

3.14 You agree that, occasionally and upon request, You may be required to provide additional information in relation to any data provided, including in relation to any deposits made, so that We can carry out security checks resulting from internal investigations or requested by third parties including but not limited to regulatory bodies. If the documentation is not received within 7 days, We will suspend Your access to the Website and Your Account.

3.15 We also reserve the right to disclose a Player’s information as appropriate to comply with legal process or as otherwise permitted by Our Privacy Policy, and by using the Website, You acknowledge and consent to the possibility of such disclosure.

Multiple Accounts

3.16 Only one Account per Player, per household, address, IP address, payment method or computer/device is allowed. You are prohibited from acquiring (whether selling or transferring) Accounts from other Players. Should You attempt or successfully open more than one Account, under Your own name or under any other name, or should You attempt or succeed in using the Website by means of any other person's Account, We will be entitled to immediately close all Your Account(s), retain all monies in such Accounts and ban You from future use of the Website.

3.17 Should We have reason to believe that You have registered and/or used more than one Account, or colluded with one or more other individuals using a number of different Accounts, We shall be entitled to deem such Accounts as constituting multiple Accounts, and suspend or close all such Accounts. We will also be entitled to retain the funds until the Player proves that he/she did not attempt to create multiple Accounts. If you register more than one Account, regardless of the reason, We may block or close any or all Accounts, block bonuses and offers, void all bets placed and winnings made, or not refund any funds wagered.

3.18 If You notice that You have more than one registered Account You must notify Us immediately via email at [email protected] or Live Chat. Failure to do so may lead to Your Account being blocked and the funds retained.

User Responsibility

3.19 When choosing a username, password or any other sensitive information for Your registration, You must treat this information as confidential and not disclose it to third parties. We are not responsible nor liable for any abuse or misuse of your Account by third parties due to the disclosure, intentional or accidental, active or passive, of Your login details to third parties. We will never ask You to reveal Your password and We will never contact You to ask for Your password storage devices.

3.20 If you forget Your password or suspect that someone has knowledge of Your personal details, as well as that another User is taking undue advantage through cheating or collusion, You must report this suspicion to the customer support immediately at [email protected] or Live Chat.

3.21 You may not transfer, sell or pledge Your Account to another person. This prohibition includes the transfer of any valuable assets of any kind, including but not limited to Account ownership, winnings, deposits, wagers, rights, and/or claims to such assets, whether legal, commercial or otherwise. The prohibition of such transfers also includes, but is not limited to, encumbrance, pledge, assignment, usufruct, negotiation, brokerage, mortgage, and/or donation in cooperation with a fiduciary or any other third party, company, natural or legal person, foundation, and/or association.

3.22 You will inform Us as soon as You become aware of any errors with respect to Your Account or any calculations with respect to any bet You have placed. We reserve the right to declare null and void any bets that are subject to such an error.

3.23 You are of sound mind and You are capable of taking responsibility for Your own actions, as well as all activities that occur under Your Account.

3.24 By registering an Account on the Website, You declare and guarantee that:

a. You will use this Website and the Account solely and exclusively to participate honestly in the Games and not for any financial or other operations; the participation in the Games will be strictly on a personal and non-professional capacity, for recreational and entertainment reasons only;

b. You will participate in the Games in Your own name and not on behalf of any other person;

c. any money deposited into the Account does not come from any illegal activity;

d. You will not engage in any fraudulent, collusive, manipulative or other illegal activity in connection with the participation, or that of any third party, in any of the Website, and will not use any software or hardware-assisted methods or techniques to participate in any of the Games. We reserve the right to invalidate or terminate Your Account, or invalidate Your participation in a Game in the event of such behavior;

e. You will only use debit/credit cards and other methods legally belonging to You for deposit and withdrawal purposes;

f. You will only use the software for personal and recreational purposes, in accordance with all established rules, terms and conditions, and in compliance with all applicable laws and regulations. The computer software we make available to you is the property of Spinoloco or its partners and is protected by copyright and other intellectual property laws;

g. You will be courteous to other Users and Spinoloco representatives and avoid rude or obscene comments;

h. We are not responsible for accounting, reporting, or paying any taxes applicable to any earnings made by You;

i. You recognise that there is a risk that the money wagered on our Website may be lost;

j. Will not engage in any fraudulent, collusive, manipulative or other illegal activity in connection with the participation, or that of any third party, in any of the Games and the Website, and will not use any software or hardware-assisted methods or techniques to participate in any of the Games. We reserve the right to invalidate or terminate Your Account, or invalidate Your participation in a Game in the event of such behavior;

k. Spinoloco is not a financial institution and any funds in Your Account shall not accrue any linkage differentials and/or interest.

Suspension and Closure of Accounts

3.25 We shall be entitled to close or suspend Your Account if:

a. We consider that You are using or have used the Website in a fraudulent or collusive manner or for illegal and/or unlawful or improper purposes;

b. We consider that You are using or have used the Website in an unfair manner, have deliberately cheated or taken unfair advantage of Us or any of Our customers or if Your Account is being used for the benefit of a third party;

c. We are requested to do so by the police, any regulatory authority or court or if We are unable to verify Your identity, profession or source of funds as is expressly required by the applicable regulations;

d. You are in breach of these Terms and Conditions, the applicable regulations or the fair use of our services, or We have concerns that You are a compulsive problem gambler without being self-excluded;

e. We consider that any of the events referred to in (a) to (e) above may have occurred or are likely to occur.

3.26 If We close or suspend Your Account for any of the reasons referred to in 3.23 above, You shall, to the extent permitted by applicable laws, be liable for any and all claims, direct losses, liabilities, damages, costs and expenses incurred or suffered by Us (together, the “Claims”) arising therefrom and shall, to the extent permitted by applicable laws, indemnify and hold Us harmless on demand for such Claims.

3.27 In the circumstances referred to in 3.23, We shall also be entitled to void any bets placed by You following such actions by You or to withhold and/or retain any and all amounts which would otherwise have been paid or be payable to you (including any winnings) to the extent permitted by law.

3.28 We reserve the right to suspend or terminate Your Account at any time, with or without notice, if We suspect that Your Account has been compromised or is being used in breach of our Terms of Service.

3.29 If We close Your Account We will inform You of the available means to withdraw the remaining balance on Your Account.

3.30 You may request the closure of your account at any time by contacting customer support at [email protected]. Before closure, you must ensure that your account balance is zero and that all pending withdrawal requests are processed. If your account has a remaining balance, you will be required to withdraw your funds before the closure request is completed. If you fail to withdraw your funds, the request for account closure will not be processed.

3.31 You can contact the customer service via e-mail: [email protected], and we will assist you in closing your account. Furthermore, it is your responsibility to notify the Company of any other accounts you may have with us, and to refrain from opening any new accounts. The Company shall not be liable for potential losses on other accounts. We are not liable for any losses or damages which could be potentially caused by gambling

3.32 We reserve the right to refuse account registration or terminate an existing account at our discretion. In the event of account closure, we will provide notice to the account holder

3.33 Criminal activity: in the event of any irregularity (including suspicion of attempted money laundering or fraud), Spinoloco reserves the right to close the related Account(s) and/or report criminal or other suspicious activity carried out through one or more Accounts to the relevant regulatory or law enforcement authorities. Any winnings and withdrawal requests will be void.

3.34 Collusion and cheating: Spinoloco may deactivate the Accounts and void the balances of Users who gain or attempt to gain an advantage through illicit information or by establishing a collusion agreement with other Users. These advantages can consist of dumping and transferring chips, discussing a hand during the game, multiple uses of a single account, and "soft play". Spinoloco checks all User complaints and carries out proactive and random analyses (both manual and automated) of gaming activity.

3.35 Fraudulent activity: when Spinoloco detects fraudulent, illegal, dishonest or improper activity (including the use of a VPN, proxy or similar service that masks or manipulates the identification of Your actual location) on the Website, We reserve the right to block Your Account and void all balances. In such cases, Spinoloco reserves the right to report the fraudulent activity to the appropriate regulatory and law enforcement authorities, including but not limited to financial institutions and entities that have a legal right to such information, and/or take legal action against such a User.

4.1 All winnings will be available in Your Account as soon as the outcome of the bets has been confirmed.

4.2 If We mistakenly credit Your Account with winnings that do not belong to You, whether due to a technical, human or other error, such funds will remain Our property and the same will be deducted from Your Account. If, before We become aware of the error, You have withdrawn funds that do not belong to You, without prejudice to other resources and actions that may be available to You by law, the amount paid by mistake will constitute a debt owed by You to Us. In the event of an undue credit, You are obliged to notify Us immediately.

4.3 We will carry out additional verification and identification procedures for any withdrawal. All transactions are verified to prevent money laundering and any type of fraud.

4.4 The maximum payout limit to each Player for any single winning or cumulative winnings within a 24-hour period is capped at: AUD$ 300,000 / CAD$ 250,000 / EUR 250,000 / NZD 300,000 / USD$ 250,000.This limit applies to all Games and promotions available on Our Website. We reserve the right to adjust the maximum payout limit at Our discretion, and it is the Player's responsibility to review these Terms and Conditions regularly.

4.5 The maximum winnings that can be accrued from the use of bonus funds is capped at €5,000. Any winnings exceeding this limit will be voided and removed from the account upon withdrawal processing. This clause applies to all games and promotions where bonus funds are utilized, regardless of the initial bonus amount or conditions tied to its usage.

4.6 Minimum risk strategies, which include but are not limited to the following, will lead to the confiscation of the derived winnings and restrictions on getting bonuses in the future:

• Delaying bonus rounds to a later point in time when the wagering requirements have been met or the bonus has been lost

• Placing individual bets more than 5EUR before the wagering requirements are met

• Other strategies, taking advantage of any software, bug or failure, or participating in any form of activity that we, in our sole and absolute discretion, deem to be abusive

5.1 To be able to place bets and play for real money, You must deposit money into your Account. For that purpose You shall use the payment methods available on the Website to deposit Your funds. We will not give You any credit whatsoever for participation in any Game. All available deposit methods and minimum and maximum amounts can be found under "Deposit" on the right side of the Website. Both methods and limits may be changed periodically, at Our sole discretion.

5.2 Deposits via business and prepaid cards are strictly prohibited and may lead to the cancellation of any winnings and closure of the Account.

5.3 Regardless of the deposit amount, a minimum of 100% of the deposited amount must be wagered before requesting a withdrawal, otherwise the withdrawal request will be denied.

5.4 We reserve the right to use additional procedures and means to verify Your identity (KYC) when making deposits to an Account, including but not limited to requesting You to submit certain documentation and suspending access to the Games or the Account if the documentation is not received within a reasonable time at Our discretion.

5.5 Please be aware that depending on the payment method used by You, additional fees might be charged by the payment providers. Applicable service fees may be applied and changed. Some payment methods may not be available in all countries.

5.6 Deposits are immediately processed and the updated balance is shown in the Account instantly whenever a payment service provider is used. We do not take responsibility for any delays caused due to Our payment system or due to delays caused by any third party. Note that:

a. some payment methods may include additional fees. In this case, the fee will be clearly visible for You in the cashier;

b. Your bank or payment service provider may charge You additional fees for deposits of currency conversion according to their terms and conditions and Your user agreement.

5.7 By making a deposit, You confirm that all deposits are authorized and that You will not subsequently attempt to refuse them or take any action to have them reversed, thereby attempting to avoid any strict liability. You should only deposit money into Your Account for the purpose of You using such money to place bets/wager on the Website. We are entitled to suspend or close Your Account if We reasonably believe that You are depositing funds without any intention to place sporting and/or gaming wagers. In such circumstances We may also report this activity to relevant authorities.

5.8 All deposits must be made using payment methods belonging to the Account holder. If deposits from someone else's payment methods are detected, all winnings will be void, and Your Account may be subject to closure.

5.9 Funds cannot be transferred from Your Account to the Account of another Player.

5.10 In the event that You try to deposit when Your Account is blocked or suspended, We will have the right to retain the funds.

5.11 We reserve the right to declare any bet or transaction void, in whole or in part, if We deem it obvious that any of the following circumstances have occurred: the Account holder or people associated with the Account holder can directly or indirectly influence the outcome of a round; the Account holder and/or people associated with the Account holder are directly or indirectly avoiding the rules of the Website; the outcome of a game session or event has been directly or indirectly affected by criminal activity; due to an error, such as a mistake, printing error, technical error, human error, force majeure or otherwise, bets have been offered, placed, and/or accepted due to this error.

5.12 When We close or suspend an Account for any reason, We reserve the right to, in the future, void/cancel all bets and transactions, and close any Accounts that may have been registered by the same person and/or through the same device and/or address and/or using the same payment accounts.

6.1 You can request a FIAT or Crypto withdrawal from Us. All withdrawal requests shall be processed through the method used by the User to deposit funds into the Account balance. If it is not available for withdrawals, the request must be made by bank transfer; if You have used more than 2 payment methods, the request must be made through method used in the deposit that generated the winnings. Crypto withdrawals will be made to Your stated cryptocurrency wallet address when making a valid withdrawal request.

6.2 Spinoloco reserves the right to change the minimum and maximum amounts allowed per payment method and per withdrawal at any time at its sole discretion and without notice.

6.3 A withdrawal request will not be processed if the deposited amount/s is not wagered at least 100% in stakes.

6.4 It will not be possible to withdraw:

a)any winnings from bonuses if the wagering requirements have not been met;

b)captive funds in an aborted Game.

6.5 The minimum withdrawal amount is 20 EUR or the equivalent in any other currency, however, this amount may be higher with certain withdrawal methods. The maximum withdrawal amount is 500 EUR per day, 2000 EUR per week and 10,000 EUR per month unless a different amount has been agreed between the Player and the Company, in which case the player can contact the company at the following email [email protected] or Live Chat.

6.6 Spinoloco reserves the right to use additional procedures and means to verify a withdrawal request, including but not limited to requesting You to send certain documentation and to cancel Your withdrawal request if the documentation is not received within 7 days.

6.7 Spinoloco reserves all rights to investigate Your account and gaming activity. If We reasonably suspect that Your Account or gaming activity has violated these terms and conditions or applicable laws or regulations, We may, in Our sole discretion, delay or decline further deposits, withdrawals and/or game play while We conduct Our investigation. You acknowledge and accept that Spinoloco may not be in a position to provide an explanation as to the nature of its investigation.

6.8 All withdrawal requests are processed on a first-come, first-served basis within three working days, but there are exceptional cases where this timeframe may be longer, depending on the volume of withdrawal requests and any additional account checks that may be required, including but not limited to requests for User documentation.

6.9 Withdrawal requests are processed within three business days, unless a previous withdrawal is still being processed, or certain conditions and checks are not yet completed. In such cases where a previous withdrawal is still being processed, the timeframe for the next withdrawal will begin once the first one is completed.

6.10 Once the funds have been processed by Spinoloco, it will only take a few working hours for the same to reach the User's Account.

6.11 When a withdrawal is cancelled, the funds are returned to Your Account and You can freely use these funds in the Account. We assume no responsibility for any funds wagered and lost after a withdrawal has been canceled by You or Spinoloco.

6.12 Spinoloco reserves the right to refuse a withdrawal request for confirmed suspicious activity (see point 3.32), in which case the Account will be suspended and winnings will be forfeited.

6.13 As a valid proof of address, Spinoloco accepts only valid bank statement, Electricity Bill or Water bill in a clear picture format or PDF format, not older than 3 months.

6.14 If We mistakenly credit Your Account with winnings that do not belong to You, whether due to a technical error in the pay-tables, or human error or otherwise, the amount will remain Our property and will be deducted from Your Account. If You have withdrawn funds that do not belong to You prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to Us. In the event of an incorrect crediting, You are obliged to notify us immediately by email at [email protected] or Live Chat.

6.15 We will not charge You any fees on withdrawals. However, You are advised to check if the payment method You use imposes any additional charges. We will not be responsible for any commissions or processing fees charged to You by third parties such as Your bank as this is beyond our control.

6.16 At any time, a customer may have a maximum of 3 (three) pending withdrawals on the account.

7.1 Refunds may be considered on a case-by-case basis for unauthorised transactions or errors, subject to investigation and verification by Our customer support team.

7.2 In the event of an unauthorised transaction or Account error, please contact Our customer support team immediately for assistance.

7.3 Please be advised that Our products are consumed instantly during gameplay. Thus, We cannot provide refunds, returns of monies, or cancellation of the requested service when playing, including for approved deposits. If You play a Game with real money, the money will be drawn from Your Account instantly.

7.4 Any disputes regarding transactions or Account balances must be reported to Our customer support team within 7 days of the occurrence.

7.5 We reserve the right to investigate and resolve any disputes at Our discretion.

7.6 We will transfer refunds back to the same route from where the funds originated, where possible. It can take up to 1-5 days for refunds to be processed.

8.1 Any funds You deposit with us in Your Account, along with any winnings, are held for You in separate customer bank accounts / crypto wallet for the sole and specific purpose for You to place sports and gaming wagers and to settle any fees or charges that You might incur in connection with the use of Our services. This means Your funds are protected from being used for any other purpose.

8.2 If We incur any charge-backs, reversals or denial of payments or any loss suffered by Us as a consequence thereof due to causes attributable to You in respect of Your Account, We reserve the right to charge You for the relevant amounts incurred.

8.3 We may, at any time, offset any positive balance on Your Account against any amounts owed by You to Us.

9.1 Spinoloco warrants that We will:

a.manage funds belonging to the Player in a secure and appropriate manner; and

b.manage personal information pertaining to the Player in accordance with applicable law, and in accordance with Our Privacy Policy.

9.2 The software through our Website is provided "as is" without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise. We hereby excludes all implied terms, representations, conditions and warranties (including any of merchantability, merchantable quality, satisfactory quality and fitness for any particular purpose). We does not warrant that: (i) the Website and Our services will meet Your requirements; (ii) the Website and Our services will not infringe any third party’s intellectual property rights; (iii) the operation of the Website and Our services will be error-free or uninterrupted; (iv) any defects in the Website will be corrected; or (v) the Website or the servers are virus-free.

9.3 We can be contacted by email on [email protected]  or Live Chat 24/7. The Live Chat is available when logged into Your Account. In the event that We, in Our sole discretion, deem that Your behaviour, via any communication channel has been abusive or derogatory towards any of Ours or Our Affiliates or third-party service provider’s employees, We shall have the right to block or terminate Your Account.

10.1 Spinoloco is not responsible for any malfunction of Your device or Internet connection. In the event that a Game is interrupted after placing a bet and before knowing its outcome due to an error in the User's telecommunications or computer system, the round will be concluded automatically, and any winnings will be duly credited. In the event of a malfunction of the casino system, all bets will be void and refunded. If the Account has already been closed, the credit will be made after mutual agreement on the payment method to be used.

11.1 If You have a complaint, You can contact us at [email protected]. We will analyze the situation and do everything in Our power to resolve it as quickly as possible.

11.2 You must not make any sexually explicit or grossly offensive comments, including expressions of bigotry, racism, hatred or obscenities. If You violate this rule, Spinoloco reserves the right to restrict Your access to Live Chat or terminate Your Account. In the latter case, Spinoloco will refund any funds that may belong to the Account.

12.1 In the event of inconsistencies in textual content between language versions, the English version of the Website shall prevail at all times.

13.1 Spinoloco is the uniform resource locator (URL) of the Website operated by Medial N.V., and no unauthorized use of this URL may be made on another Website or digital platform without our prior written consent.  1

3.2 Spinoloco is the owner or licensed holder of the rights to the technology, software and commercial systems used on this Website.

13.3 The content and structure of the pages of the Spinoloco website belongs to Medial N.V., all rights reserved. The copyright in this Website, including all text, graphics, code, files and links, belongs to Spinoloco and the Website may not be reproduced, transmitted or stored, in whole or in part, without our written consent. Your registration and use of Our system do not confer You any rights to the intellectual property contained therein.

13.4 Links to the Website and any of the pages contained therein may not be included on any other website without Our prior written consent.

13.5 You guarantee not to use any automatic or manual device to monitor the pages of the Website or any of their content.

13.6 Any unauthorized use or reproduction by You may be subject to legal action.

14.1 We receive feeds, commentaries and content from a number of suppliers. Certain third party product providers may require You to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If You do not accept the relevant third party terms and conditions, You agree to not use the relevant feeds, commentaries or content.

14.2 We do not accept any liability in respect of any third party feeds, commentaries and content.

14.3 Where the Website contains links to third party websites and resources, these links are provided for Your information only. We have no control over the content of these sites or resources, and accept no liability for them or for any loss or damage that may arise from Your use of them. The inclusion of a link to a third party website does not constitute an endorsement of that third party’s website, product or services, if applicable.

15.1 We reserve the right to update or modify these Terms and Conditions or any part thereof at any time or otherwise change the service without notice and You will be bound by such amendments upon posting. Therefore, We encourage to check the Terms and Conditions contained on Our Website that are in force at such time. Your continued use of the service shall be deemed to attest to Your agreement to any amendments hereof.

16.1 These Terms and Conditions and any matters relating hereto shall be governed by, and construed in accordance with, the laws of Curaçao. You irrevocably agree that, subject as provided below, the courts of Curaçao shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these Terms and Conditions and any matter arising therefrom and irrevocably waive any right that You may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Nothing in this clause shall limit the right of Spinoloco to take proceedings against you in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

17.1 If a provision of the Terms and Conditions is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof.

18.1 We reserve the right to legally assign or transfer Your rights and obligations under the Terms and Conditions. You may not assign or transfer Your rights and obligations hereunder.

19.1 No waiver by Spinoloco of any breach of any provision of these Terms and Conditions (including the failure of Spinoloco to require strict and literal performance of or compliance with any provision hereof) shall in any way be construed as a waiver of any subsequent breach of such provision or of any breach of any other provision of the Terms and Conditions.

19.2 Nothing in these Terms and Conditions shall create or confer any rights or other benefits in favour of any third parties not party hereof.

19.3 Nothing in the Terms and Conditions shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship or joint venture between You and Spinoloco.

19.4 These Terms and Conditions constitute the entire understanding and agreement between You and Spinoloco regarding Our services and supersedes any prior agreement, understanding, or arrangement between Us.